FAQ
🛍️ Orders & Payment
How do I place an order?
Simply browse our collections, select your size and colour, and add items to your cart. Proceed to checkout and follow the steps to complete your purchase.
What payment methods do you accept?
We accept major credit/debit cards, COD, and other secure online payment options available at checkout.
Can I modify or cancel my order after placing it?
Orders can only be modified or cancelled within a short time after purchase. Please contact our customer support as soon as possible for assistance.
🚚 Shipping & Delivery
Do you ship internationally?
Yes, we ship to select international destinations. Shipping availability and costs will be displayed at checkout.
How long does delivery take?
Delivery times vary depending on your location and shipping method. Standard orders typically arrive within 3–8 business days.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email so you can follow your delivery in real time.
👗 Sizing & Fit
How do I choose the right size?
Please refer to our size guide on each product page for detailed measurements and fit recommendations.
What if my item doesn’t fit?
No worries! You can return or exchange eligible items within our return window. See our Returns Policy for details.
🔁 Returns & Exchanges
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 36 hours of delivery (depending on location).
How do I start a return or exchange?
Contact our customer support or visit the Returns section on our website to begin the process.
Are sale items returnable?
Sale or discounted items may be final sale unless stated otherwise.
💬 Customer Support
How can I contact customer service?
You can reach us via email or through our Contact Us page. We aim to respond within 24–48 hours.
Do you offer gift cards?
No! Digital gift cards are not available at the moment.
